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PATIENT INFORMATION

We bridge the gap

Bullhead Urgent Care’s staff includes a Front Office Medical Specialist and National Certified Medical Assistants. We work as a team to offer our community a medical alternative to the emergency room and a doctor who listens, answers questions, teaches, and provides a comfortable environment when you are uncomfortable.

If you are visiting Bullhead City, AZ, or cannot get into your doctor’s office, we can fill your prescriptions, suture a cut, provide in-house labs and x-rays, splint a broken bone, provide respiratory treatments, wound care treatment and more.

Patient Forms

For information and forms regarding workers compensation, physicals and drug screening, and DOT exams, please download the forms below.

Bullhead, AZ Urgent Care

Insurance Information

Bullhead Urgent Care will bill your insurance. We accept the following insurances:

All Medicare Replacement Plans

All Workman Compensation Plans

Aetna

Beech Street

Blue Cross and Blue Shield

CIGNA

Coventry National Network

First Health Network

GILSBAR

HealthCare Partners Nevada

Health Plan of Nevada (HPN)

Kaiser

Maxor Administrative Services

Medicare

Mercy Care

Meritain Health

Principal

Secure Horizons

VA

Sierra Spectrum

Tricare Standard

United Healthcare

Wausau Benefits

*Please note that AHCCCS is not accepted.

FAQ

Q: What is a D.O.?
A: A doctor of osteopathic medicine, or D.O., is licensed to perform surgery and prescribe medication as an M.D. is. A D.O. received extra training in the area of the musculoskeletal system — nerves, muscles, and bones. This education provides an in-depth understanding of how an injury in one part of the body can affect the rest of the body. Your D.O. will encourage you to understand how healthy decisions will encourage your body to maintain wellbeing.

Dr. Wagner also incorporates osteopathic manipulative treatment into his practice. He uses his hands to examine, diagnose, treat, and prevent illness or injury.

Q: Should I call my family physician before coming to Bullhead Urgent Care?

A: Yes, especially if you have HMO insurance to ensure that your claim will not be denied. Your primary doctor knows you best and will be able to tell if you should seek care here or at the emergency room. If you do not have a primary physician, we will help you locate one for a follow-up.

Q: What is your privacy policy?

A: HIPAA Notice
Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Pledge Regarding Medical Information:

We are committed to protecting medical information about you. This notice describes our privacy practices and that of all its employees and staff. This notice will tell you about the ways in which we may use and disclose medical information about you. It also describes your rights and certain obligations we have regarding the use and disclosure of medical information. We are required by law to:

● Give you this notice of our legal duties and privacy practices with respect to medical information about you;
● Make sure that medical information that identifies you is kept private; and
● Follow the terms of the notice that is currently in effect.

How We May Use and Disclose Medical Information about You

The following categories describe different ways we use and disclose medical information. For each category, we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

Treatment
We may use and disclose medical information about you to provide you with medical treatment or services. For example, a specialist we may refer you to may need to know about a treatment you received at our office in order to coordinate other treatments you are receiving.

Payment
We may use and disclose medical information about you so that the treatment and services you receive at our office may be billed and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about services you received at our office so your health plan will pay us or reimburse you for the services.

Health care operations
We may use and disclose medical information about you for our office operations. These uses and disclosures are necessary to run our office and make sure that all our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you.

Appointment reminders
We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at our office.

Treatment alternatives
We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

Health-related benefits and services
We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.

Individuals involved in your care or payment for your care
We may release medical information about you to a close personal friend or family member who is involved in your medical care or payment for your care, so long as you have not objected and it is reasonable for us to infer that such disclosure is in your best interest.

Special purposes when permitted or required by law
We may disclose medical information about you as for special purposes when permitted or required by law, including the following:

● To avert a serious threat to health or safety against you, the public or another person.
● For public health and administrative oversight activities such as disease control, abuse or neglect reporting, health and vital statistics, audits, investigations, and licensure reviews.
● For organ and tissue donation and transplant to facilitate organ or tissue donation and transplant.
● For research purposes, limited information may be disclosed as permitted by law.
● To workers compensation or similar programs for the payment benefits for work-related injuries.
● To coroners, medical examiners and funeral directors to identify a deceased person, determine cause of death, or to carry out duties.
● To comply with court orders, judicial proceedings, or other legal processes related to law enforcement, custody of inmates, legal and administrative actions, and criminal activity.
● For U.S. military and veteran reporting regarding members and veterans of the armed forces of U.S. or foreign military.
● For national security and intelligence activities such as protective services for the president and other authorized persons.
● State and other federal laws. We will comply with all applicable state and federal laws. For example, under state law, there are more limits on the disclosure of HIV and AIDS information. We will continue to abide by all applicable state and federal laws.

Other uses of medical information require an authorization. Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written authorization. If you provide us an authorization to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose medical information about you for the reasons covered by the written authorization. You understand that we are unable to take back any disclosures we have already made with your authorization and that we are required to retain our records of the care that we provide to you.

Your Rights Regarding Medical Information About You

You have many rights with regard to your medical information. If you wish to exercise any of these rights, you must submit your request in writing, unless otherwise noted.

Your right to inspect and copy. You have the right to inspect and copy medical information that may be used to make decisions about your care. We may charge a reasonable fee for the costs of copying, mailing or other supplies associated with your request.

Your right to amend. If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to add a statement. You must provide a reason that supports your request for an amendment.

Your right to an accounting of disclosures. You have the right to request an “accounting of disclosures.” This is a list of certain disclosures we made of medical information about you. Your request must state a time period. We may limit the time period to 6 years and to disclosures made on or after April 14, 2003. The first list you request within a 12-month period is free. For additional lists, we may charge you for the costs of providing the list.

Your right to request restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you. For any services for which you paid out-of-pocket in full, we will honor any request you make to restrict information about those services from your health plan, provided that such release is not necessary for your treatment. In all other circumstances, we are not required by law to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.

Your right to request confidential communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. If we maintain medical information about you in electronic format, you also have the right to obtain a copy of such information in electronic format and to direct us to transmit such information directly to an entity or person clearly, conspicuously, and specifically designated by you. We will not ask you the reason for your request. You may make this request in writing or verbally.

Right to a paper copy of this notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time.

Right to file a complaint. If you believe your privacy rights have been violated, you may file a complaint with us. You may also file a complaint directly with the secretary of the Department of Health and Human Services. You will not be penalized in any way for filing a complaint.

Changes To This Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice at our offices and make copies available upon request.

Privacy notice contact information
For questions about this privacy notice, contact:
Bullhead Urgent Care, Office Manager
1355 Ramar Road, Suite #11
Bullhead City, AZ 86442
Phone 928-704-9202

Call 928‑704‑9202 or contact us with your questions! We care about the Bullhead City community!

LOCATION

1355 Ramar Rd Suite 11
Bullhead City, AZ 86442

HOURS

Monday - Friday: 9 am - 7 pm

Saturday: 9 am - 5 pm

Sunday: Closed